by Anura Guruge
on May 17, 2023
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In the last few weeks Amazon has been all over the media claiming that they are using AI to make their shipping smarter.
I am NOT convinced.
I have a ‘3 week’ subscription for a 30 lbs bag of dog food. {It used to be monthly but I used to run out}
From the start they used very large (i.e., tall (but skinny)) boxes to ship the dog food. The dog food bag, compressed by its own weight, took up half the box. The rest was just air.
Last month, to my AMAZEMENT they shipped the dog food in a smaller box. The dog food bag was SNUGLY fitted into it (as you can see from the top pictures).
I was glad — though to be fair I like the BIG, TALL boxes because they make great disposable trash bins. But, I was willing to forgo that to be a bit greener.
Well, I was expecting a small box again.
WRONG.
Back to the BIG box. Not good.
Is this AI?
IF so, it needs to get much, much smarter.
I just e-mailed a one side writing to the address anu@wownh.com told in the CPS book, but it was returned at the e/mail address could not be found.
I am very sorry & distressed to hear that. That indeed is MY e-mail address. Have had that for over 25 years! Appears to be still working. I have got e-mails today. Could you please try AGAIN. Possible that YOU have some filter/firewall blocking that e-mail. Worse case cut & paste your message HERE. Comments are NOT PUBLIC until I APPROVE them. So, I get to see them first. So, I can delete your message. OK? SORRY. Please retry too, if you can. Thanks. Anura