by Anura Guruge
on June 28, 2022
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To I this is a no-brainer.
Yes, ‘Amazon‘, every once in a while will tell you to keep a return & refund you all your money. Yes, this happens more often on certain products than others. I am sure that there are folks, who know how the system works, that game this, successfully, on a regular basis.
Just think what would happen if customers knew that they could keep the product & get their money back! It would be like Christmas — everyday! WOW. Just imagine the ABUSE.
But, we ALL pay for these returns. The cost of returns is built into all the prices we pay.
So, my solution is SIMPLE, straightforward & easy to implement.
Airlines have sold NO-REFUND airline tickets for decades. They are cheaper because the airline does not have to deal with the hassle of rebooking etc.
Ditto for most — if not all — consumer products.
Lower price IF you opt for NO-RETURN.
Higher price IF you opt to have the option of RETURNING.
Yes, there will have to be exceptions for FAULTY products. Even then, maybe, you could have a ‘small’ restocking fee.
You get the picture. No need to harp on.
