by Anura Guruge
on March 18, 2024

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I am AGHAST that Generac claims that they have NEVER encountered this ISSUE!

What is THE ISSUE.

Generator turns off as SOON as it detects that mains power is back.

You, if you are not a veteran of power failures, might THINK that this is good. Great. Exactly what you want.

NOT SO!

Often times the power can splutter, go-on-and-off, BEFORE it is fully on. What is called a ‘rolling brown-out‘. Various ‘switches’ in the overall power system are getting back to normal. Yes, basically the power can FLICKER, a few times, before it is ON, permanently.

But, Generac has no means to cater for this.

It follows the power blindly.

Yes, it will come back ON AGAIN — but, alas, & ironically, there is a built-in START-UP delay.

So, what happens is, generator is SHUTTING DOWN ….

Power goes out (again) …

Generac detects that power is out again …

But, there is this start-up delay …

YOU ARE IN THE DARK.

With my old portable generators, I kept them going for 30-minutes AFTER the power came back on.

Yes, it is but for a few minutes BUT it VIOLATES the Generac promise.

Yes, I have tried to get it fixed. NO LUCK.

Hence, this post.

Hope Generac gets my message.