by Anura Guruge
on December 11, 2022
This is becoming concerning. Second, major & lengthy OUTAGE at Hostgator within 16-days. As I documented here, HostGator shared hosting was up-and-down during all day Thanksgiving, i.e., November 24, 2022. It was pretty obvious that they were doing some sort of maintenance using the holiday as a cover.
Then this afternoon this site went down again. WordPress Jetpack informs me whenever it detects a Website outage. They started sending me notifications. I also discovered the outage, to my cost & chagrin, when I went to check the stats.
This site was down for over 2 hours.
The first person I spoke to at HostGator DENIED that it was a server issue. That was bad. It was pretty obvious it was. I quickly terminated that chat. It was a waste of time.
Tried again a few minutes later. As you can see above, the second person, quite quickly & readily admitted it was a server issue. Well, I knew that. Just wanted confirmation.
Not happy. HostGator was, till recently, immaculate. Now … Plus, support is nowhere near as good as it used to be.
